Decorative snowscape

Privacy Policy

United Dairy Industry of Michigan (“UDIM”) is committed to protecting your privacy and ensuring you have a positive experience using our website, mobile platforms and content (collectively “Website”) on any computer, mobile phone, tablet, console or other device (collectively, “Device”). This Privacy Policy describes how we may collect and use your information through a variety of digital means. By accessing or using our Website, you consent to our collection and use of information under this Privacy Policy. If you give us personal information, we will treat it according to this Privacy Policy.

We encourage you to read this Privacy Policy and the Terms and Conditions so you understand UDIM’s privacy practices and the terms and conditions of your use of the Website. UDIM may modify this Privacy Policy at any time effective upon its posting. Your continued use of our Website constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms and Conditions.

Do you sell or trade customer information?

Except for the purposes set forth in this Privacy Policy, we will not, without your permission, give, sell or provide to others the information that you provide to us. We will ask for and obtain your permission before sharing your personal information for purposes beyond the scope of this Privacy Policy with anyone other than UDIM affiliates, unless we believe in good faith that the law requires it.

What kind of information will I be asked to provide?

When you supply us with your personal information, we will use it only for the purpose for which it was collected. Personal information means personally identifiable information such as your name, street address, telephone number, credit card information, user name and email address. We also collect personal information if you contact us via telephone, email, text, postal mail, social media interaction, or other methods of communication.

We may automatically collect information when you access the Website from any Device. Information we may collect includes, but is not limited to, your telephone number, device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, and other information about your interactions with us.

If you use a social media platform or your mobile device (or other method of communication) to interact with UDIM or the Website, the platform, device, or method of communication may have a specific privacy policy that governs the use of personal information related to that application. If you have questions about the security and privacy settings of any Device, please refer to instructions from your mobile service provider or the manufacturer of the Device to learn how to adjust your settings.

We may receive additional personal information from third parties. We may use this personal information to enhance other information we have about you to help us better understand you and to otherwise enhance the Website and your experience.

How will UDIM use the information I provide?

UDIM uses personal information to:

  • Enhance, customize and personalize your experiences and our communications with each other as well as operate and improve the platforms of communications;
  • Provide users with offers for products and services from participating merchants, including offers based on variables such as stated and anticipated customer interests, personal characteristics, or location;
  • Facilitate awareness of products;
  • Evaluate eligibility of customers for certain offers, products or services;
  • Evaluate the types of offers, products or services that may be of interest to customers;
  • Provide customer care;
  • Fulfill requests for UDIM services;
  • Communicate and provide additional information and marketing that may be of interest to you about UDIM and our business partners, such as news, special offers and discounts, announcements, and marketing materials;
  • Send you reminders, support and administrative messages, or marketing;
  • Provide advertisements to you through our multiple platforms of communications, email messages, text messages, applications, postal mail or other methods of communication;
  • Administer surveys or promotional activities or events sponsored by us or our partners; and
  • Manage our everyday business needs such as administration, fulfillment, analytics, fraud prevention, Terms and Conditions or to comply with the law.

We may use testimonials from our customers in printed material or on our multiple platforms, such as the website and mobile apps. Testimonials come from customer comments sent or e-mailed directly to us. We may transfer your information to service providers to conduct our business or to evaluate and better improve our communications to users and the public. We may also disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or other’s rights, property or safety. We use a variety of security measures such as encryption and authentication tools to protect your information. Only those people who need access to perform their jobs are provided access to your information. However, like other companies, we cannot guarantee the absolute security or confidentiality of the information concerning you.

Children’s Privacy (Age 13 and Under).

UDIM has no intention and does not knowingly collect or solicit any personally identifiable information from individuals under 13 years of age. Where appropriate, UDIM will specifically instruct children not to submit such information on the Website. If a child has provided us with personally identifiable information, a parent or guardian of that child may request that the information be deleted from our records by contacting us at the address below.

What is a cookie?

We automatically collect information stored by your browser or device. We may use a variety of methods to collect this information, such as cookies. A cookie is a series of data characters that, when programmed, is placed by the web server into a browser’s application folder on your computing device. Once placed onto your machine, the cookie will allow the Website to “recognize” you as a unique individual.

Does this site use cookies?

We use cookies to make your experience more efficient, convenient and personalized. Cookies are not required for you to interact with us; however, they are required for you to utilize certain features of our content and enhance the user experience.

Third-party Use

We may also work with other companies who use tracking technologies and these companies may collect information about your interaction with us, including advertising. UDIM may periodically offer products or services directly through the Website, but use third-parties to fulfill services and enhance communications. If a link originates from a third party, the information is provided to the third party. Providing this information to the third party enables the interaction or transaction to take place. However, you should know that those third parties may, if you do not advise them to the contrary may share your name, address, and email with other third parties, including UDIM.

Third parties have separate privacy and data collection practices. We have no control over, and therefore no responsibility or liability, for these independent policies.

UDIM is not responsible or liable for the independent privacy policies of third-party sites. You should consult the privacy policies at those sites to determine how your information may be used.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by UDIM pursuant to Section 1798.83 of the California Civil Code, please contact us via email to or by writing us at the following address:

United Dairy Industry of Michigan
2163 Jolly Road
Okemos, MI 48864

Please allow 30 days for a response.

Changes to this Privacy Policy

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the Privacy Policy page of this Website to notify you of these changes. You should check this Privacy Policy periodically for more information on how we may use the data we collect.

Contact us

To contact us for any reason, including a request to be added to or taken off a list, or if you have any concerns or questions about this Privacy Policy or the privacy practices associated with our Website, please use the contact information below.

By mail:
United Dairy Industry of Michigan
2163 Jolly Road
Okemos, MI 48864
By email:

Approved by the Michigan Dairy Market Program Committee.